Sexual and Gender Minorities are often referred to by the acronym LGBTI (Lesbian, Gay, Bisexual, Transgender and Intersex) people. LGBTI populations are difficult to accurately assess. The World Bank estimates that they represent a significant global population, comparable to other major groups. LGBTI people also hold significant purchasing power, including in emerging markets in Asia and Latin America. Furthermore, companies that are LGBTI inclusive tend to have better financial performance across multiple indicators, which is attributed to their ability to attract and retain talent, innovate, build customer loyalty and brand strength.
Increasing evidence indicates that LGBTI people experience lower education outcomes due to discrimination, bullying, and violence; higher unemployment rates; and lack access to adequate housing, health services, and financial services. As a result, LGBTI people are likely overrepresented in the bottom 40% of the population.
Inclusive Banking: Emerging Practices to Advance the Economic Inclusion of LGBTI People
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